Dear Valued Customers, 

We have recently become aware of individuals impersonating our company's employees to persuade customers to transfer funds to their personal accounts. We are deeply concerned about this issue and are issuing this notice to help prevent any potential losses on your part. 

Please take note of the following important points: 

1. Our company's bank account and PPS accounts are registered under the name “Finance One Limited.” Please ensure that the recipient account name for any transfers is the correct company name. 

2. Our company never requests customers to transfer funds to any account bearing a personal name, such as “CHAN SIU MING”. Please do not comply with any requests to transfer funds to personal accounts. 

3. Our company never conducts financial transactions through personal phone numbers or Faster Payment System (FPS) IDs. Please be cautions when responding to any transfer requests through personal communication channels. If you have any doubts, please verify with our company first. 

4. All cash transactions with our company must go through a QR code at authorized convenience stores to ensure that your financial transactions adhere to proper procedures. 

If you suspect that you have been a victim of fraud, please report the incident immediately and contact us at 3798-8000. We are committed to assisting you with any related matters. 

We appreciate your cooperation and understanding.